Returns & Cancellations
Orders cannot be partially fulfilled or partially cancelled.
Due to the nature of sealed products and fraud in the TCG industry, we do not offer returns.
If something arrives damaged or not as described, send us an email and we’ll take care of it.
Orders can be cancelled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount.
To request a cancellation, email jasmine@starlighthollowtcg.com with the subject line: “CANCEL ORDER #”
