Preorder Policy
When placing a preorder, all other items in the cart will be shipped with the preorder item.
If you would like non preorder items shipped immediately, please add them to a separate cart and make a separate purchase.
Orders cannot be partially fulfilled or partially cancelled.
Preorder and backorder purchases will be charged to your card/payment method immediately upon purchase.
Orders can be cancelled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount.
To request a cancellation, email jasmine@starlighthollowtcg.com with the subject line: “CANCEL ORDER #”